Website Sheddens Medical Practice
Receptionist / Admin 10 hours a week flexible cover.
We are recruiting to fill a part time receptionist vacancy within our practice. Sheddens is a growing medical practice, located within its own building at the Sheddens shops, in Clarkston. Our opening hours are 8.30am-6pm, Monday to Friday.
We are looking for someone friendly with excellent communication skills, who can work 10 hours a week, but who has the flexibility to cover more hours when required. We are a single handed GP practice of approximately 2500 patients. Following a suitable period of training, admin staff are expected to be able to work alone at the reception desk.
Previous experience of EMIS, and Docman systems would be preferable. Also, our practice will be migrating to Vision in the next 6 months, so anyone with experience of this system would be helpful. Training can be given to the appropriate candidate.
Duties would involve:
– Managing reception desk and signposting patients and visitors
– Answering calls from patients, other health professionals and members of the general public
– Keeping track of prescription requests via our online ordering service, emails and our dedicated prescription phone line.
– Electronic filing of correspondence using Docman workflow and reviewing the documents with necessary actions
– Contacting patients and passing on relevant clinical information as requested by the GP and booking follow up appointments.
– Adding new patients on to our system and coding relevant events such as vaccinations
– Typing letters, referrals and emails as dictated by clinicians at the practice
– Answering emails from other health professionals and deciding when it is necessary to escalate to a clinician
– Safe guarding patient sensitive info with respect to patient confidentiality and GDPR
Pay will be in line with experience but above national living wage.
Proposed two month probationary trial period, after which time a permanent contract may be offered, or probation may be extended. Shifts will be 5 hours long, over 2 separate days. Proposed days are Monday 1pm-6pm and Wednesday 8am -1pm. But this can be flexible to secure the right candidate.
Please apply with CV and covering letter to colette.mansbridge@nhs.scot or post to the surgery address.
Successful applicants will be invited for face to face interview.
Closing Date: Thursday the 30th of July 2026.
Colette Mansbridge, Practice Manager
07789776176
To apply for this job please visit nhs.scot.