Dr Ballantyne & Partners
We are seeking a friendly, organised, and patient-focused Medical Receptionist, to join our small, friendly GP Practice. The successful candidate will be the first point of contact for our patients and will play a vital role in ensuring the smooth day-to-day running of the practice.
Key Responsibilities:
• Welcoming patients in person and responding to telephone calls courteously and efficiently
• Booking, amending, and cancelling appointments using the clinical system
• Managing patient queries and signposting appropriately
• Handling correspondence, prescriptions, and general administrative duties
About you:
• Previous experience in a GP practice or healthcare setting is desirable but not essential
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Confident using computer systems; experience with clinical systems (e.g. EMIS/Docman is advantageous
• Confident using Windows 11 and Outlook
• Ability to remain calm and professional in a busy environment
• Commitment to patient care and confidentiality
• Reliable and flexibility to cover during periods of annual leave and sickness
What We Offer:
• A supportive and friendly working environment
• Training and development opportunities
• NHS Pension Scheme
• 5 weeks annual leave and Public holidays pro rota
• Opportunity to be part of a dedicated primary care team
Hours of work would be Mon 10-6, Tues 9-1, Wed 1-6, Thurs 1-6 and Fri 2-6.
Please apply to the Practice Manager below, submitting a covering letter & CV
Kirsten Gaw
kirsten.gaw@nhs.scot
0141 531 9670
To apply for this job email your details to kirsten.gaw@nhs.scot.