Website Anchor Mil Medical Practice
Are you a friendly, organised and professional individual who enjoys helping people? Would you like to work in a supportive healthcare environment where no two days are the same?
Anchor Mill Medical Practice is a large, well-established GP training practice in Paisley, caring for a diverse patient population. We are looking for a motivated and reliable Receptionist / Administration Assistant to join our welcoming team.
This is an excellent opportunity for someone with strong customer service skills who enjoys working with people and takes pride in providing a high standard of support.
Hours of Work
20 hours per week over 4 days:
Monday: 1.30pm – 6.00pm
Tuesday: 8.30am – 1.00pm
Thursday: 8.30am – 1.00pm
Friday: 1.30pm – 6.00pm
Salary
£26,658 – £28,947 per annum (pro rata)
Starting salary will be dependent on experience.
About the Role
As part of our front-line administration team, you will play an important role in ensuring patients receive a positive and efficient service. Duties include:
Welcoming and assisting patients at reception
Answering telephone enquiries professionally and courteously
Booking, amending and cancelling appointments
Processing prescriptions and incoming correspondence
Signposting patients to the most appropriate service
Liaising with hospitals and other healthcare providers
Supporting a wide range of administrative tasks across the practice
About You
We are looking for someone who:
Has excellent communication and interpersonal skills
Is confident using IT systems and learning new software
Can remain calm and organised in a busy environment
Enjoys working as part of a team
Demonstrates professionalism and discretion when handling confidential information
Has previous experience in a customer service, reception or patient-facing role
Experience in a GP practice or healthcare setting would be advantageous, as would familiarity with Vision and Docman systems, but this is not essential as full training will be provided.
What We Offer
A friendly and supportive team environment
Full training and ongoing support
The opportunity to work within an established GP training practice
A varied and rewarding role helping patients access the care they need
NHS terms and conditions, including pension and annual leave benefits
Apply To
To apply please send your CV and covering letter to Lynn Mulraney, Practice Manager at lynn.mulraney@nhs.scot.
To apply for this job email your details to lynn.mulraney@nhs.scot.