Medical Receptionist, Gleniffer Medical Practice

We are seeking a dedicated and organised Medical Receptionist to join our healthcare team at Gleniffer Medical Practice . The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is pivotal in ensuring the smooth operation of our medical practice, contributing to a positive patient experience.

Your role:

Greet patients warmly and assist them with the check-in process.
Answer phone calls promptly, addressing inquiries and scheduling appointments.
Maintain patient records accurately, ensuring confidentiality and compliance with data protection regulations.
Handle incoming and outgoing correspondence, including emails and postal mail.
Coordinate with medical staff to ensure seamless patient flow throughout the clinic.
Processing of Prescriptions/Registrations and also helping with any other administrative tasks
Collaborate with healthcare professionals to ensure smooth operations within the practice.

What is required:
• Proven experience in an medical reception/ administrative role is essential
• Emis/Docman advantageous
• Strong organisational skills with attention to detail and accuracy.
• Excellent communication skills, both verbal and written, with a friendly demeanour.
• Proficient in using office equipment and software applications (e.g., Microsoft Office Suite).
• Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
• Knowledge of medical terminology is advantageous but not essential.

Previous applicants need not reapply.

If this post is of interest to you, please submit a covering letter & current CV to the Practice Manager’s email below

Apply To

Mairi McKelvie, Practice Manager
213 Main Street Barrehead G78 1SW

Mairi.mckelvie@nhs.scot

0141 800 7020