Website Tollcross Medical Centre
Location: East End, Glasgow
Hours: Various shift patterns available
Salary: Competitive (dependent on experience)
About Us
We are a busy, progressive, training practice in the heart of Glasgow’s East End with excellent road and . Caring for approximately 8,900 patients, our clinical team includes 3 Partners, 2 Salaried GPs, an Advanced Paramedic Practitioner, a Practice Nurse, and a Healthcare Support Worker, and we are looking for an enthusiastic, friendly, and professional Receptionist to join our busy practice.
The Role
As the first point of contact for our patients, you will provide a vital link between our community and our clinical team. Your main duties will include:
– Welcoming and checking in patients with a friendly, professional manner.
– Answering telephone calls and responding to patient queries via askmyGP.
– Processing prescription requests, handling incoming mail, and scanning documents.
– Signposting patients to the most appropriate services.
About You
You should be a “people person” who works well in a fast-paced environment.
Previous patient or customer-facing experience is essential.
You will have solid basic IT skills and the ability to follow administrative processes accurately.
We currently use Vision (having previously used EMIS). While experience in either system is beneficial, full training will be provided for the right candidate.
If you would like to apply, please email your Cover Letter and CV to nicola.topper@nhs.scot, or if would like to find out more, please don’t hesitate to get in touch.
Apply To
Nicola Topper
nicola.topper@nhs.scot
0141 778 2717
To apply for this job email your details to nicola.topper@nhs.scot.