Receptionist, Cartside Medical Practice

Are you passionate about helping people and providing excellent customer service? Cartside Medical Practice, based in Linwood Health Centre, Renfrewshire is looking for an enthusiastic, friendly, and team-oriented Medical Receptionist to join our dynamic team.

As a Medical Receptionist, you’ll play a key role in supporting our patients and clinical team.

Your responsibilities will include:
• Front Desk Reception Duties, greet patients, answer calls, and assist with enquiries.
• Management of Appointment Book, schedule and manage patient appointments accurately and efficiently.
• Document Handling, process clinical documents, scan and file records accurately.
• Update patient records with precision.
• Prescriptions, manage prescription requests.
• Handling and actioning immediate discharge summaries and prescriptions
• Patient Signposting, guide patients to the right services.
• Communicate with local pharmacies regarding prescriptions and queries.
• Communicate and liaise with other Health Board Services.
• Support the team with other administrative tasks as needed.

What we are looking for:
• A friendly and compassionate communicator with excellent customer service skills.
• Strong organisational skills and attention to detail.
• Ability to work well as part of a team.
• Flexibility to cover occasional overtime for holidays or absences.
• Experience with EMIS and Docman is a bonus (training provided if needed).

Hours are 36 hours over 4 days per week 8-6pm, with one day off during the week (day to be confirmed).
Salary will be dependent on experience. NHS pension scheme and generous annual leave.
Email your CV to the Practice Manager: jennifer.lang@nhs.scot