Reception/Administration Vacancies

Admin Assistant, Mearns Medical Centre

  • Practice Code: G49337
  • Vacancy Details:
    We are looking for an enthusiastic and reliable person to join our friendly, supportive and organised Practice Admin Team due to staff retirement. We are a forward-thinking, patient-centred medical practice with a dedicated team comprising five GP Partners, two Salaried GPs, four Advanced Nurse Practitioners (ANPs), and one Practice Nurse. Our practice serves a patient list of 15,800 in a modern, well-equipped premises in the heart of Newton Mearns. Previous experience in GP Practice is essential. An ability to work under pressure but stay calm, be flexible and use your own initiative is also essential for this post. It is essential you have experience in Emis & Docman systems, all aspects of admin i.e. Typing, workflow, prescriptions and many other tasks on a daily basis. Also summarising and coding would be an advantage. We also would like someone that is happy to do training when required to help the fast growing practice. The successful candidate will have excellent organisational and communication skills and be able to multi task. Have previous GP practice experience is essential.
    There is currently 2 Full time/Part time Admin Assistant Posts available between the hours of 8am – 6pm Monday to Friday.You must be flexible and be able to cover sickness at short notice and cover annual leave.Salary will be dependent on experience.
  • Apply to: Donna Nichol
    Assistant Practice Manager
    Mearns Medical Centre
    30 Maple Avenue
    G77 5BQ
    Email: donna.nichol@nhs.scot
    Telephone: 0141 639 7799 or 07951359272
  • Website: www.mearnsmedicalcentre.co.uk
  • Closing Date: April 28, 2025

Patient Services Advisor (Administrative / Receptionist) – x 2 , Braidcraft Medical Centre

  • Practice Code: 52043
  • Vacancy Details: Job Type: Part-Time (22.5 hours and 23.5 hours per week)
    Schedule(s):Post 1 Monday 8am-2pm, Tuesday 8am-12:30pm, Thursday 8am – 2pm, and Friday 8am – 2pm;Post 2 Tuesday 1pm-6pm, Wednesday 8am-2pm, Thursday 8:30am-12:30pm 2pm-6:30pm, Friday 2pm-6pm.About Us:
    Join our dynamic and dedicated patient services team at Braidcraft, where we are committed to delivering exceptional customer service and comprehensive patient care. We are seeking an enthusiastic and friendly team player with a passion for patient interaction and administrative excellence.Key Responsibilities:
    As a Service Advisor, you will perform various tasks on a rotational basis, including but not limited to:Reception Duties:Greet and assist patients, answer phones, and handle inquiries.
    Appointment Management: Schedule and manage patient appointments.
    Workflow Management: Handle clinical documents efficiently.
    Coding/Summarisation: Update and summarise patient records accurately.
    Audio Typing: Transcribe medical dictations.
    Mail Handling: Sort and distribute incoming and outgoing mail.
    Scanning and Filing: Digitise and organise patient documents.
    Prescription Processing: Manage and process prescription requests.
    Immediate Discharge Letters: Handle and process discharge summaries.
    Patient Signposting: Guide patients to appropriate services or departments.
    Pharmacy Liaison: Communicate with pharmacies to manage prescriptions and patient queries.
    Additional Duties: Perform other administrative tasks as needed.Qualifications and Skills:Excellent customer service skills with a compassionate and friendly approach.
    Flexibility to work occasional overtime to cover holidays or absences.
    Previous experience and knowledge of EMIS and Docman software systems are advantageous but not required (training will be provided).
    Strong organisational skills and attention to detail.
    Ability to work well in a team environment.What We Offer:A supportive and collaborative work environment.
    Training and development opportunities.
    A chance to contribute to high-quality patient care.
  • Apply to: If you are passionate about providing excellent patient service and are looking for a part-time role with a variety of responsibilities, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team.Application Deadline: 03/04/2025Contact Information:
    Braidcraft Medical Centre
    200 Braidcraft Road
    grant.anthony2@nhs.scot
  • Website: https://www.braidcraftmedicalcentre.co.uk
  • Closing Date: April 3, 2025

Medical Receptionist – 24 hours per week,
Midlock Medical Centre

  • Practice Code:52005
  • Vacancy Details: Midlock Medical Centre is looking to recruit an enthusiastic, friendly and confident individual to join our team of Medical Receptionists to provide a high quality service to our patients and service users on a part-time basis of 24 hours per week.Applicants should have a flair for exceptional customer service, as well as being able to multi-task and prioritise their workload. Candidates should be IT literate and enjoy working as part of a team as well as using their own initiative when required. You should have excellent communication skills, and adhere to patient confidentiality at all times.This is a varied role and tasks will include answering and making telephone calls to patients and external agencies, arranging appointments, signposting patients to the correct healthcare service, processing of prescriptions, filing and managing clinical mail and inputting information and data into clinical systems. This role will be important for overseeing and managing our patient recall functions. You will need to liaise with General Practitioners, Practice Nurses, Pharmacists, Physiotherapy and other members of our multidisciplinary team.Hours of work:Monday 08.00 – 18.00
    Wednesday 08.00 – 13.00
    Thursday 08.00 – 18.00A job pack containing Job Description and Person Specification is available on request.
  • Apply to: Andrew Moore, Practice Manager – andrew.moore4@nhs.scotIf you wish to discuss this post, you can contact Claire Durham, Office Manager, on 0141 427 4271 or via e-mail claire.odonnell@nhs.scotIf applying for this post, please include in your application that you are applying for the PART-TIME post as we have several vacancies advertised at the moment.
  • Website: https://www.midlockmedicalcentre.co.uk/
  • Closing Date: April 7, 2025

Medical Receptionist – 37 hours per week,
Midlock Medical Centre

  • Practice Code:52005
  • Vacancy Details: Midlock Medical Centre is looking to recruit an enthusiastic, friendly and confident individual to join our team of Medical Receptionists to provide a high quality service to our patients and service users on a full-time basis of 37 hours per week.Applicants should have a flair for exceptional customer service, as well as being able to multi-task and prioritise their workload. Candidates should be IT literate and enjoy working as part of a team as well as using their own initiative when required. You should have excellent communication skills, and adhere to patient confidentiality at all times.This is a varied role and tasks will include answering and making telephone calls to patients and external agencies, arranging appointments, signposting patients to the correct healthcare service, processing of prescriptions, filing and managing clinical mail and inputting information and data into clinical systems. This role will be important for overseeing and managing our patient recall functions. You will need to liaise with General Practitioners, Practice Nurses, Pharmacists, Physiotherapy and other members of our multidisciplinary team.Hours of work are condensed over 4 days to benefit from a day off through the week:Monday 08.00 – 18.00
    Tuesday 08.00 – 18.00
    Wednesday 08.00 – 18.00
    Friday 08.00 – 18.00
  • Apply to: Andrew Moore, Practice Manager – andrew.moore4@nhs.scotIf you wish to discuss this post, you can contact Claire Durham, Office Manager, on 0141 427 4271 or via e-mail claire.odonnell@nhs.scotIf applying for this post, please include in your application that you are applying for the FULL-TIME post as we have several vacancies advertised at the moment.
  • Website: https://www.midlockmedicalcentre.co.uk/
  • Closing Date: April 7, 2025

Part time Receptionist/Administrator, Anniesland Medical Practice

  • Practice Code: 40051
  • Vacancy Details: Anniesland Medical Practice is a large, busy and friendly training Practice in NW Glasgow. We are currently looking to recruit an enthusiastic and reliable Receptionist/Administration Assistant to join our team. The hours required are between 18 hours and 21 hours a week, with cover required Monday 8.30 – 6.00 and 6pm finish on Wednesdays and Fridays. We have a degree of flexibility as to how other hours are scheduled. Salary Scale £23,645pa (£12.25per hour) to £26092pa (£13.52 per hour), the starting salary will be dependent on experience. This role requires excellent communication and IT skills as well as previous experience in a fast paced patient or customer facing role. You must be able to work under pressure, adapt in busy and unpredictable situations whilst upholding patient confidentiality at all times. An ability to multi-task in a dynamic environment is key. In return, we offer a supportive and fun working environment with a focus on personal development across all roles. Previous experience in a GP or healthcare setting and with GP computer systems (EMIS and Docman) is desirable. However, full training will be provided to the right candidate. The role will include dealing with patients at reception and over the telephone, processing prescriptions and mail, booking and cancelling appointments, ‘signposting’ patients to the appropriate service, phoning hospitals, other services and many other administrative duties.
    Applications will be reviewed as they come in and suitable candidates will be progressed as appropriate. We therefore encourage candidates to apply as soon possible
  • Apply to: To apply please send your CV and covering letter to Lynn Mulraney, Practice Manager at lynn.mulraney@nhs.scot.
  • Website: www.annieslandmedical.co.uk
  • Closing Date: April 22, 2025

Medical Receptionist, Pinecroft Medical Practice

  • Practice Code: 49106
  • Vacancy Details: Are you looking for a fresh start? Do you enjoy working as part of a team to provide an excellent service? Do you enjoy supporting people to ensure they get the most out of a service? If so, please read on…We have an exciting opportunity within our reception team and we are looking for an enthusiastic individual with a desire to help and support our patients to get the best service that we can offer. We are a split-site medical practice serving approximately 7300 patients between our main site at Croftfoot and our branch, located within the New Gorbals Health and Care Centre.The post will be based at our Croftfoot site and will involve dealing with patients both face-to-face and via telephone. Core tasks will include arranging appointments, processing prescription requests and carrying out administrative duties involving patient mail and new patient registrations. Excellent communication skills and being competent in the use of IT is essential. Experience of working in general practice is preferred but full training will be given.As a member of our practice team, you will be fully supported by experienced administrative and clinical staff, many of whom have been with us for over 10 years. You will join us in creating a welcoming and nurturing environment for our medical students and GP trainees who bring a fresh excitement to the practice as they progress towards their goal of becoming a fully-fledged GP. We also offer opportunities to join our annual Step Count Challenge and participate in social outings throughout the year.

    We offer a competitive rate of pay and membership into the NHS pension scheme. Hours of work will be 20 hours per week – 2pm-6pm, Monday-Friday. Overtime is regularly available and applicants must be flexible to cover for annual leave and sick leave. This is a permanent post.

    If you would like any further information, please do not hesitate to contact Shelley Caldwell, Practice Manager on 0141 634 6333 or e-mail shelley.caldwell@nhs.scot

  • Apply to: To apply for the post, please send your C.V. along with a covering letter to shelley.caldwell@nhs.scot or you can post it to Shelley Caldwell, Pinecroft Medical Practice, 44 Croftfoot Road, Glasgow, G44 5JT.Closing date for applications is Wednesday 9th April 2025
    Proposed interview date is Wednesday 23rd April 2025
    Latest potential start date Monday 2nd June 2025
  • Website: https://themcevinneypractice.scot.nhs.uk/
  • Closing Date: April 9th, 2025