Temporary GP Medical Receptionist, Crail Medical Practice

We are looking for a friendly, reliable and approachable Temporary GP Receptionist to join our practice team initially for a period of six months.

The main part of this role will be working on the reception desk, providing a welcoming and professional first point of contact for our patients. You will be working as part of a busy practice team and will need to be able to communicate confidently and sensitively with patients, colleagues and healthcare professionals.

Main duties will include:
• Welcoming and assisting patients at reception
• Answering and dealing with telephone enquiries
• Booking and managing patient appointments
• Handling queries and signposting patients appropriately
• Processing administrative tasks and updating patient records
• Liaising with GPs, nurses and other members of the practice team
• Maintaining patient confidentiality at all times
• Supporting the wider reception and administrative team as required

About you:
We are looking for someone who is:
• Friendly, approachable and professional
• A confident communicator with excellent customer service skills
• Organised and able to work effectively in a busy environment
• Flexibility and willingness work additional hours to cover sickness or annual leave
• Calm and compassionate when dealing with patients
• Reliable and able to work well as part of a team
• Comfortable using computer systems
• Previous GP practice or NHS reception experience would be desirable, but full training will be provided for the right candidate

Apply To

Please submit a current CV & covering letter to the Practice Managers email address below

Kathleen Diamond, Practice Manager, Crail Medical Practice, 245 Tollcross Road, Glasgow, G31 4UW, kathleen.diamond@nhs.scot contact telephone number 0141 554 3199